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100% SATISFACTION GUARANTEE
As a family-owned business, we are incredibly grateful for each of our customers.
If your experience with us is not positive for any reason, we will do everything in our power to ensure that you are completely satisfied with your purchase.

24/7
OUR TEAM AT YOUR SERVICE
We have a dedicated customer service team available 24/7 from Monday to Sunday via email.
If you need anything, we are here to help you with pleasure.
Frequently Asked Questions
What are your delivery times?
What are your delivery times?
We proudly offer free shipping worldwide.
DELIVERY TIMES:
Our delivery times do not include weekends:
- USA: 5-7 business days
- Canada, UK, Australia, and New Zealand: 5-8 business days
- Europe: 6-8 business days
- Rest of the world: 8-12 business days
PROCESSING TIME:
Our products require 24 to 48 business hours for preparation before shipping.
Once your package is shipped, your tracking number will be emailed to you within 2 business days of shipping your order.
Do you offer a money-back guarantee?
Do you offer a money-back guarantee?
Yes! You have 30 days from the receipt of your package to try our product: If you're not convinced, we'll fully refund the purchase price.
Where is my order confirmation?
Where is my order confirmation?
If you can't find your order confirmation in your inbox, please make sure to check your spam folder. If your confirmation is still not found, please send an email to our customer service team who will be happy to assist you: contact@lyvazza.com.
Do you deliver to my country?
Do you deliver to my country?
Yes, Lyvazza is a brand with many international customers, and we deliver our products all over the world.
When will my order be shipped?
When will my order be shipped?
Our products require 24 to 48 business hours for preparation before shipping.
Once your package is shipped, your tracking number will be emailed to you within 2 business days of shipping your order.
How do I track my package?
How do I track my package?
Once your order is shipped, you will receive a shipping confirmation email within 24 to 48 hours with your tracking number to track your order.
You can then track your package directly from the email you received or from the "track my order" section.
I didn't find an answer to my question.
I didn't find an answer to my question.
We are sorry to hear that you have not found the answer you are looking for. You can reach our customer service team at any time to ask all your questions at contact@lyvazza.com. They will be happy to assist you!